NORFOLK, Neb. – Clarence Thomas broke through a lot of barriers while rising through the levels to reach the U.S. Supreme Court.
But one of his most enduring quotes is, “Manners will open doors the best education cannot.”
It was against this background that Shelley Noonan spoke recently to some Northeast Community College business students about the importance of manners and etiquette. At least 80 people attended the event, mostly students.
Noonan, who is a certified etiquette instructor, used several metaphors to bring her points home as students were served several courses. The meal began with bread, followed by salad, soup, the main course and dessert. Chartwells, which is the food service provider at Northeast, catered the meal.
Noonan said society is a little like the engine in a car or truck. How far would it run without any oil?
“It wouldn’t. It would burn up because of friction. Manners are the lubricating oil of our society today.”
Manners are an expected behavior or guideline. And they do change over time. It is an attitude, an awareness of other people, she said.
Noonan also quoted Emily Post, who is the queen mother of manners.
“Manners are a sensitive awareness of the feelings of others. If you have that awareness, you have good manners, no matter what fork you use,” Post said.
Some of the basic rules include such things as not bringing out a cell phone at the table, and placing the napkin on one’s lap.
Proper dining etiquette also helps the waiter to know about how to serve the people eating as they read cues from those at the table. It also can make a difference when eating with a possible customer or boss, helping to close a deal.
Some other topics that were covered included tips for mingling, wearing the appropriate clothing, making introductions and being gracious.
Etiquette dinner
Shelley Noonan, who is a certified etiquette instructor, speaks during a Northeast Community College Business Etiquette Dinner in the Lifelong Learning Center. (Northeast Community College)
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