Northeast’s Administrative Professional program equips students with the office and technology skills today’s employers are looking for. Students learn how to present a professional image, communicate effectively, and work confidently with a wide range of people and technologies. Training includes keyboarding, word processing, data processing, business communications, accounting, and records management—preparing students to thrive in most office environments. Students have the option between a certificate or diploma option.
- Certificate Option
The Administrative Professional Certificate is a great starting point, offering 16 credit hours focused on essential office support skills. It’s ideal for students seeking immediate entry-level employment in clerical positions. All certificate courses seamlessly transfer into the diploma program for those who want to continue their education. - Diploma Option
The Administrative Professional Diploma expands on the certificate by focusing on key areas like customer service, communication, human relations, administrative tasks, and computer applications. This program prepares students with the knowledge and skills for a variety of office occupations.
Why Students Choose This Program
Courses reflect current industry standards and practices, providing students with the most relevant and up-to-date knowledge in office administration. Students gain hands-on experience with widely used office software, equipping them with practical skills they can apply immediately in the workplace.
Northeast understands that students have different schedules and commitments, which is why the Administrative Professional programs are available fully online—offering the flexibility to learn where it works best for you. Students can start with a certificate program and, if they choose to continue, seamlessly apply those credits toward a diploma.
Students benefit from small class sizes that foster relationships with instructors and peers. Students receive one-on-one mentorship, practical insights, and constructive feedback to help them grow professionally. In addition, Northeast’s Career Services team is available to assist with job placement, resume building, and interview preparation.
Hands-On Learning Opportunities and Courses
The Administrative Professional programs at Northeast emphasize practical, real-world experience. Student's complete projects using Microsoft Office, Outlook, and other systems that mirror the daily tasks of professional administrative roles. Class projects and assignments help students build confidence in their technical skills. The program is also active with the International Association of Administrative Professionals (IAAP). This organization provides students with networking and learning opportunities.
The program includes a diverse range of courses designed to provide students with both foundational knowledge and specialized skills, including:
- Microsoft Office
- Business Communications
- Customer Service and Business Etiquette
Program Details
Certificate: 16 weeks (16 credits)
Diploma: 2 semesters (32 credits)
Courses are offered in-person or online.
The application for admission at Northeast is free. Apply for admission, and learn more about your next steps.
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