Email Student Accounts at ars@northeast.edu or call (402) 844-7001.
Mailing Address:
801 East Benjamin Avenue, P.O. Box 469, Norfolk, NE 68702-0469
Fax: (402) 844-7410
Office Hours: Monday-Friday 8:00 am - 5:00 pm
The Billing Process
You will receive an e-mail notification to view your account through My Northeast. Students may call the office of Student Accounts to request a printed bill be mailed; however, we strongly encourage students and their families to utilize My Northeast and print their own bills in order to greatly reduce postage and printing costs.
If someone else is expected to pay a student's bill, the student should advise that person of these instructions. The student, not the person or organization paying the bill, will be held responsible for delinquent payments.
How to Pay Your Bill
To access your bill, login to MyNortheast
Under Payments & Billing click Pay My Bill.
If this is the first time you have logged in, you will need to create a profile. (This will only need to be done this one time. Your information will be saved for the next time you pay).
You can view your ‘Transaction Details’ first or you can proceed to pay and click the ‘Make a Payment’ box. (If your balance is zero or if you have a credit, the ‘Make a Payment’ box will not show).
Select the Term you want to make the payment in. The full-term balance will automatically fill once you select the term, but you can change it if needed.
Click the ‘Next – Payment Method’ box to select a payment method.
Select the payment method for your payment. Options are using a bank account or credit card (Visa, Mastercard, or Discover).
Select the Pay Now button to confirm the payment amount. (This button displays the amount you want to pay).
A receipt will be emailed to the email address you set up in your profile.
The information on My Northeast is the most current version of your balance.
All balances are due the first day of the term. Any charges that incur after the first day are due immediately. This includes second eight week classes.
You will receive an e-mail two weeks prior to the start of a term. For delinquent accounts, an additional email notification is sent each month after the term has begun.
More Billing Information
Failure to receive an email notification or bill is not an acceptable excuse for not meeting a payment deadline. If you do not receive an email or bill, but were expecting one, you should call Student Accounts at (402) 844-7001.
If your Account Balance is not paid in full after the first day of the term, your account is considered delinquent and Northeast has placed a hold on your records. Future registrations and official transcripts will not be processed until your account is paid in full.
There is a $50 late payment fee assessed to your account each month an account is delinquent.
For any unpaid housing charges, the eviction process will begin immediately.
If part or all of your educational expenses are being paid by an embassy, agency or company, you may elect to have them billed directly through our Third Party Billing process. Northeast requires written authorization from the sponsor. Please have your sponsor use the form provided below if possible.
Upon receipt of a complete billing authorization, your student account will have a credit posted for the amount authorized and Northeast will discontinue billing you for that amount. Your sponsor will be billed directly on your behalf. If the sponsor does not pay in a timely manner, the credit will be removed from your account and you will be responsible for this sum again.
CAUTION: It is your responsibility to continue to review your monthly billing statements for accuracy and for any amount due even when you have a sponsor.