Customer Service Beyond Expectation
Business and Professional Development
Customer Service is an opportunity to connect with people, brighten a day, to possibly make a difference with the people who buy your service or product. That personal connection could be face to face or the personal touch associated with something that will eventually be in front of the customer. It’s that connection that drives your business! Four strategies to demonstrating commitment to customer service; The Difficult Guest; 3 types of “guests”' Learn how to make your relationship with the customer LAST; Courteous Communications; telephone tips; Listen with SOLAR power; Problem using Careful Word Choices.
Upcoming Classes
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| Course | Date | Time | Day(s) | Location | Instructor | Cost | |
|---|---|---|---|---|---|---|---|
|
60448 BSAD 5225 |
10/31/2023 | 9:00 AM 12:00 PM | -T----- |
Wisner 529 Social, 816 Avenue E, Wisner, NE |
D. Kuester | $120.00 | |
|
60446 BSAD 5225 |
11/1/2023 | 9:00 AM 12:00 PM | --W---- |
South Sioux City College Center, 1001 College Way, SSC, NE - Rm 126ABC |
D. Kuester | $120.00 | |
|
60447 BSAD 5225 |
11/2/2023 | 9:00 AM 12:00 PM | ---R--- |
Wayne City Auditorium, 220 N. Pearl St., Wayne NE |
D. Kuester | $120.00 |
Classes are being added all the time. Check back soon for more classes!