Student complaints can be filed by contacting the following agencies
The Higher Learning Commission
230 North LaSalle Street
Suite 7-500
Chicago, IL 60604
(800) 621-7440 or (312) 263-0456
HLC complaint process inquiry form
The U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202
(800) 872-5327 or (202) 401-2000
Coordinating Commission for Postsecondary Education
140 N. 8th Street, Suite 300
Lincoln, NE 68508
ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
If a student disputes the Coordinating Commission for Post-secondary Education (CCPE) decision, they may file a complaint with the SARA Regional Steering Committee for the Midwestern Higher Education Compact (M-SARA)
For further resources on the delivery of postsecondary distance education, students may also reach out to the National Council for State Authorization Reciprocity Agreements (NC-SARA) at the following link: nc-sara.org
Office for Civil Rights - Headquarters
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F HHH Bldg.
Washington, DC 20201
A State Portal Entity (SPE) is designated by each member state to oversee their state's SARA-participating institutions. Contact information for each state is provided.
