Information Technology - Technical Services Support


You can earn a technical services certificate. Note that not all courses for each program can be offered every semester.

You will need to successfully complete a minimum of 19 Credit Hours.

Required Core Courses


Course NumberCourse NameCredit Hours
INFO 1170 Operating Systems I
This course provides an overview of operating systems from a network and administrative point of view. Topics include: operating system installation options, joining workgroups and domains, creating and maintaining user and group accounts and permissions, file sharing, configuring security, and configuring and installing printers.
INFO 1600 Personal Computer Systems Maintenance and Repair
Introduction to the maintenance, upgrading, and repair of personal computer systems. This course prepares the student for taking CompTIA's A+ Core hardware certification test. Lecture and lab experience on system hardware such as mother boards and memory, hard and floppy disk drives, expansion boards, video circuits, printers, monitors, power supplies, and I O devices.
INFO 1610 Personal Computer Systems Maintenance and Repair Lab
Lab experience for INFO 1600.
INFO 1850 Operating Systems II
This course provides students with the skills to acquire advanced knowledge in each of the stand-alone Microsoft Operating Systems and experience with the Linux and MAC operating systems. Topics include: network connectivity, installation, command line interface, registry editing, troubleshooting, security, recovery, and file systems.
BSAD 2050 Business Communications
Development of both oral and written communicative skills. Students will be able to organize and present effective presentations gaining audience rapport and sending appropriate nonverbal messages as well as formulate effective letters, memos, and reports for business and industry.
INFO 2610 Computer Support Technology
This course develops advanced troubleshooting skills to prepare the student for industry certification. Students will learn DOS commands and Windows operating system installation and configuration, along with troubleshooting and connectivity of internal and external devices that are used in today's industry.
INFO 2650 Network Servers
Intensive introduction to multi-user, multi-tasking network operating systems. Characteristics of the Linux and Windows network operating systems will be discussed. Students explore a variety of topics including installation procedures, security issues, back-up procedures, and remote access.

Note! Note to Current Students

We strongly recommend that you review your course schedule with your advisor and consult the college catalog for specific program requirements.