Payment Information

Payment Options

Credit Card

Students may use a credit/debit card to pay by telephone. Please call the Northeast Community College Accounts Receivable Services at (402) 844-7001. Any credit/debit card payment made via the telephone may not be reflected on the student’s account until the next business day.

Mail

Students may send a payment by mail. Please provide your CWID (College Wide ID) with your payment so it is applied to the appropriate account. Students who choose to mail their payments should allow sufficient time for their payment to reach Accounts Receivable Services by the due date. The mailing address for Accounts Receivable Services is Northeast Accounts Receivable Services, PO Box 469, Norfolk, NE 68702-0469.

Cash

Students may pay by cash. These payments may be made in the Accounts Receivable Services office in the College Welcome Center.

Online

Students may pay their bill online, using a credit or debit card by accessing their My Northeast account. This option is available 24 hours per day, seven days each week.

How to Pay Your Bill in My Northeast

Payment Plan

To help you meet your educational expenses, Northeast Community college is proud to offer Nelnet Business Solutions (NBS) as a convenient budget plan.

  • There are no interest or finance charges, and a credit check is not required. NBS is the leading tuition payment plan provider in the industry, and Northeast strives to provide you with sensible strategies for covering the costs of college.
  • Automatic Bank Payment (ACH) will be used to make your monthly payment(s) on the 5th of each month through the responsible party’s bank account or credit card account.
  • The NBS program is based on electronic payments developed on a predetermined schedule. Students and their families know in advance when each payment will be made as well as the amount of each payment. This allows them to more easily budget the monthly payments for tuition and related expenses. The plan requires a $25.00 per semester nonrefundable NBS Enrollment Fee. This fee will be deducted from your account by NBS.

For more information about NBS, contact Accounts Receivable Services at (402) 844-7013 or View the NBS Payment Plan page.

Credit Card Privacy Policy

Our Commitment to You

Northeast Community College will safeguard the confidentiality and security of the information we obtain from you. This notice describes our privacy policy as it relates to the collection, protection and disclosure of such information resulting from credit card transactions only.

Collection of Information

Northeast Community College will collect and use information obtained from credit card transactions only for business purposes. These business purposes include the payment of student tuition and fees, room, board, textbooks and other course materials.

Protecting Your Credit Card Information

The credit card information provided by you to Northeast Community College will be stored in a confidential manner. Our employees may access such information only when there is an appropriate business reason to do so, such as when a refund must be issued back to the credit card. We maintain physical, electronic and procedural safeguards to protect your information, and our employees are required to follow these privacy standards.

Disclosure of Your Information

Northeast Community College does not disclose any nonpublic information (such as a credit card number and their expiration dates) about our customers or former customers to anyone, except as required by law. We disclose information only when it is necessary for the conduct of College, State or Federal government business, or under circumstances where disclosure is required by law. Information may also be disclosed for audit purposes, to regulatory agencies or for other general administrative services. We do not disclose information about you to other entities who may want to sell their products to you.

Refund Policy

Tuition and fees for the fall and spring terms will be refunded in full if a student withdraws before or during the first two weeks of the semester. After the second week, tuition and fees will be refunded according to the refund schedule. Students must officially (in writing) withdraw from class or classes after the first week by submitting a completed withdrawal form to the Registrar's Office. Tuition and fees for summer terms will be refunded in full if a student withdraws before or during the second day of the semester. After the second day, tuition and fees will be refunded according to the refund schedule. Students must officially withdraw from class or classes after the second day by submitting a completed withdrawal form to the Registrar's Office. Course and materials fees are not refundable once a class begins, except when the college cancels a class.

Refund Schedule

Week of Regular Semester Percent of Refund
First and Second Weeks100%
Third and Fourth Weeks50%
After Fourth Week0%

Please Note:
For any course that does not run the full length of the fall or spring term, the refund percentage is adjusted for the length of the course. These courses may be in a first or second eight week session, a short term class, or during a summer term.

If a student has received financial aid, a tuition refund will be used to restore amounts to the aid programs involved. All educational costs incurred up to the time of withdrawal will be considered in determining any additional overpayment of aid. This repayment policy is established according to federal regulations pertaining to federal student aid.

All remaining credit balance refunds will be paid to the student by direct deposit (for students with a completed direct deposit form on file with Accounts Receivable Services) or a check. Refunds are generally issued within two or three weeks from the date the withdrawal form is received. The refund will be issued to the student.

Financial Aid Refunds

After all Northeast costs for the semester have been paid on your account, a refund of any excess financial aid funds will be direct deposited (for students with a completed direct deposit form on file with Accounts Receivable Services) or a check will be mailed approximately fourteen days after the start of the term or completion of the financial aid process.

To enroll for direct deposit for student refunds, complete and submit the Student Direct Deposit Form.


Need help or additional information?

Accounts Receivable Services

801 East Benjamin Avenue
P.O. Box 469
Norfolk, NE 68702-0469 Phone: (402) 844-7001
FAX: (402) 844-7410
cashierandaccountreceivable@northeast.edu

Office hours are: Monday-Friday 8:00am - 5:00pm