Conflict Management and Dealing with Difficult People

Course Description

Conflicts persist among individuals and organizations because of the misunderstandings that exist. The ability to resolve workplace conflict is increasingly recognized as one of the most important managerial skills. It has been said that 30 years of hard work in building positive relations can be destroyed in just 30 seconds because of the lack of understanding between individuals and/or organizations. This seminar will provide the knowledge that will allow individuals and leaders to more effectively manage conflict and create collaborative work environments characterized by teamwork and cooperation.

 

Customized Training to Fit Your Needs

Northeast Community College can customize training to meet your business or organization’s needs. Training can be held at one of Northeast’s facilities or yours and will be arranged to fit your schedule to include various shifts if necessary. Please contact one of our staff members for more information about customized training:

Tracy Melcher – Account Executive, (402) 844-7235, tracy@northeast.edu
Jim McCarville – Account Executive, (402) 844-7238, jamesam@northeast.edu